Privacy Policy — Mariner App™

Mariner App™ (“Mariner App™,” “we,” “us,” or “our”) is operated by Mariner App LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, subscribe to updates, contact us, or use our mobile application and related services (collectively, the “Services”).

If you have questions, contact us at:

Support: support@getmarinerapp.com
Privacy: admin@getmarinerapp.com
Investor inquiries: invest@getmarinerapp.com

1) Information we collect

A. Information you provide

Depending on how you use the Services, you may provide:

Email address (newsletter / waitlist)
Name and contact details (contact/support forms, if you provide them)
Message content (anything you write to us)
Account and profile information (if you create an account in the app), such as display name, role, home port, bio, and other optional details
Professional credential information (optional): if you use credential features, you may provide information to support credential display or verification, such as credential type, issuing authority, issue/expiry dates, endorsements, credential numbers, and optional proof documents or images if you choose to upload them. Credential details may be displayed according to your visibility settings (e.g., public/private/employers). Proof documents, if uploaded, are not displayed publicly by default. We do not require government-issued identity verification unless explicitly stated for a specific feature.

B. Information collected automatically

When you use the website or app, we (and our service providers) may automatically collect:

Device and usage data (e.g., device type, browser type, app version, pages/screens viewed, time spent, referring/exit pages, crash logs)
Approximate location (derived from IP address on the website)
Cookies and similar technologies (see “Cookies and analytics” below)

C. Location data (app)

If you enable location features, the app may collect precise or approximate location to support features such as maps, local discovery, navigation tools, or other location-based functionality. You can control location permissions in your device settings.

D. User content (app)

If the app allows you to create, post, or share content (e.g., profile details, reviews, messages, photos, or other uploads), we collect and store that content to operate the Services, enforce safety rules, and provide the features you use.

2) How we use information

We use information to:

Provide, operate, and maintain the Services
Create and manage accounts and user profiles
Communicate with you (support responses, product updates, service notices)
Send newsletters/waitlist emails (if you subscribe)
Personalize and improve the Services (analytics, debugging, testing, performance)
Support credential features (where offered), including maintaining credential display settings and, if applicable, reviewing submitted information to support credential verification and platform integrity
Protect safety and integrity (fraud prevention, abuse monitoring, security)
Comply with legal obligations and enforce our terms

3) How we share information

We do not sell your personal information.

We may share information in these situations:

A. Service providers

We use trusted vendors to help run the Services (for example: website hosting, cloud hosting, analytics, email delivery, customer support tools, and data storage). These vendors may process information on our behalf and in accordance with our instructions.

B. Credential and verification support (if used)

If we offer credential features, we may use service providers to help store, process, or review credential-related information (including optional proof uploads) to support credential display, verification workflows (where applicable), fraud prevention, and platform integrity. We share only what is reasonably necessary for these purposes.

C. Legal and safety

We may disclose information if required to comply with law, regulation, legal process, or government requests, or to protect the rights, safety, and security of users, the public, or our Services.

D. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

4) Cookies and analytics

We may use cookies and similar technologies to:

remember preferences,
understand traffic and usage,
improve performance.

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

5) Email communications

If you join our newsletter/waitlist, we’ll send occasional updates. You can unsubscribe anytime using the link in our emails or by contacting us at support@getmarinerapp.com.

6) Data retention

We keep information only as long as necessary for:

providing the Services,
meeting legal requirements,
resolving disputes,
enforcing agreements.

Retention may vary depending on the type of information (e.g., account data, support communications, security logs, or credential records). We may retain limited information as required for legal compliance, security, and fraud prevention.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

8) Your choices and rights

Depending on where you live, you may have rights to:

request access to your personal information,
request correction,
request deletion,
object to or restrict certain processing,
withdraw consent (where applicable).

To request any of the above, email admin@getmarinerapp.com with the subject line “Privacy Request.” We may need to verify your request.

Account deletion / Data deletion

You can request deletion of your account and associated personal information by:

emailing admin@getmarinerapp.com with the subject line “Delete My Account”, or
using any in-app deletion controls we provide (if available).

We may retain limited information as required for legal compliance, security, fraud prevention, and dispute resolution.

California notice (Do Not Sell/Share)

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising as defined by applicable law. If applicable, you may request information about our data practices by contacting us.

9) Children’s privacy

The Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided information, contact us, and we will take appropriate steps to delete it.

10) International users

If you access the Services from outside the United States, your information may be processed in the United States or other locations where our service providers operate. By using the Services, you understand your information may be transferred and processed in those locations.

11) Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date and post the revised policy on this page. Significant changes may be communicated through the Services or email if appropriate.

12) Contact us

For privacy questions or requests: admin@getmarinerapp.com
For support: support@getmarinerapp.com

13) Data deletion / Account deletion
To request deletion of your Mariner App™ account and associated personal information, email admin@getmarinerapp.com with the subject line “Delete My Account.” We may retain limited information as required by law, for security, and for fraud prevention.